When placing your first order, you choose how you want to pay: iDEAL or Bancontact. After that, you don’t have to do anything — we take care of the rest. Repeat orders are paid automatically via SEPA direct debit. By placing your first order, you authorize this direct debit. That way, we make things easy for you.
One week before your next delivery, you’ll receive an email confirming that your subscription will be renewed. You don’t need to take any action. We’ll also send you a confirmation once your order has been processed and is on its way.
You can choose a delivery frequency of every 4, 6, or 12 weeks — whatever suits you best.
If an automatic payment fails, we will try again within 12 hours. If the payment still doesn’t go through, the order will not be shipped. Your subscription will remain active, and the next order will be handled in the same way.